November 22, 2021
According to the research report titled ‘Global Patient Experience Management Market 2021-2028’, available with Market Study Report, global patient experience management market is anticipated to record a CAGR of 20.67% throughout 2021-2028.
As per the report findings, widespread adoption of patient data for improving & automating consumer experience in tandem with growing demand for smart health applications are majorly driving the global patient experience management market growth. In addition, rising usage of artificial intelligence in healthcare along with various benefits associated with telemedicine are anticipated to generate lucrative prospects for the business landscape.
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Speaking of negatives, lack of skilled healthcare professionals will act as a challenge for the industry participants over the analysis period.
Based on product & services, the industry is segmented into product and services. Considering delivery model, the marketplace is categorized into mobile-based, cloud-based, on-premise, and web-based. Speaking of end user range, the business space is divided into payers, providers and pharma/biotech/med device companies.
The geographical analysis of worldwide patient experience management industry includes Middle East & Africa (United Arab Emirates, Turkey, Saudi Arabia, South Africa), Latin America (Brazil, Mexico), Europe (U.K., Italy, Germany, Spain, France, Russia), Asia Pacific (China, South Korea, India, Japan, Australia & New Zealand, ASEAN countries), and North America (U.S., Canada).
Expert analysts speculate that Asia Pacific market is reckoned to showcase significant growth over the forecast timeline owing to increasing investments towards the development of patient care services. Expanding digitalized networks and data monitoring systems are also creating new opportunities for the healthcare sector wherein diagnosis, remote patient monitoring, and smart technologies play a major role in lowering costs, enhancing patient outcomes, and creating efficiencies, thus contributing significantly for industry expansion in Asia Pacific.
Leading players swaying global patient experience management industry trends are LeadSquared (MarketXpander Services Pvt. Ltd.), Iqvia Inc., Epic Systems Corp., EcoSoft Health, Change Healthcare Inc., CareCloud Inc., Aritic (Dataaegis Software Pvt. Ltd.), All Covered (Konica Minolta Business Solutions, USA, Inc.), Accenture plc, Qualtrics XM, Qnomy Inc., PricewaterhouseCoopers, Philips Healthcare, MedStatix Inc., and LEVO Health.