According to the research report titled ‘Global Queue Management System Market by Component (Solution and Services), Application (Reporting and Analytics, Appointment Management, Customer Service, Query Handling, In-Store Management and others), Queue Type (Linear and virtual), Organization Size (Small and Medium enterprises and large enterprises), Deployment Mode (On premises and Cloud )Regional Forecasts 2021-2027’, available with Market Study Report, global queue management system market was assessed at USD 0.5 billion in 2020 and is projected to amass USD 0.7 billion by 2027, expanding at an annual rate of 4% between 2021-2027.
 

Capability of identify inefficiencies, reliable nature, and growth in consumer loyalty are key factors stimulating global queue management system market expansion. Improved efficiency as a result of utilization of this system will spur industry growth as well.
 

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For the unaware, queue management system is a computerized and adaptive software developed to handle customer traffic and walk-in facilities in train stations, bus stops, department stores, and airports. It uses an interactive monitor to manage consumer experiences and people queues to provide top-quality service to customers.
 

The report further cites that innovations and launch of new products will aid market proliferation. Citing an example, Q-Matic AB launched a new healthcare kit in September 2020. This new product enables healthcare professionals to manage walk-ins, emergency patients, and check-in to check-out procedures.
 

On the other hand, high setup costs is poised to hinder global queue management system market growth.
 

Based on component, the industry is bifurcated into services, and solutions. Speaking of application spectrum, the market space is divided into appointment management, query handling, customer service, reporting & analytics, in-store management, and others.
 

As per queue type, the industry is segregated into virtual, and linear. Cloud and on-premises are the two modes of deployment. Moving on to organization size, the industry is classified into large enterprises, and small & medium enterprises.
 

Regionally speaking, North America held majority of the worldwide queue management system industry share in the past year due to flourishing healthcare & life science sector in the region. On the other hand, Asia Pacific market is projected to expand rapidly between 2021-2027, owing to emphasis to enhance customer experience, reduce waiting time, and manage large customer queues.
 

Key players profiled in the report are Q-Matic AB, Business Automation Inc., QLess Inc., Core Mobile Inc., Online Token Inc., ATT Systems Group, AKIS Technologies UAB, Lavi Industries, Advantech Co. Ltd., and Xtreme Media Private Limited.