According to the report titled ‘Global C-PaaS (Platform as a Service) Market - Analysis By End User, Type, Enterprise Size, By Region, By Country (2021 Edition): Market Insights and Forecast with Impact of COVID-19 (2021-2026)’, available with MarketStudyReport, global C-PaaS (Platform as a Service) market was valued at USD 4205.20 million in the year 2020 and is expected to rise exponentially between the years 2021 and 2026.
 

Massive investments in data-related technologies such as artificial intelligence (AI), automation, digitization, and IoT (Internet of Things), as well as businesses seeking to implement innovative solutions to accelerate voice, video, and text communication across their units without investing in backend systems and interfaces are propelling the growth of global C-PaaS (Platform as a Service) market.
 

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For the unversed, communication platform-as-a-service (C-PaaS) is a digital tool that is reshaping communication by providing real-time solutions to deliver an experience across all channels.
 

Furthermore, factors such as work-from-home opportunities made possible by the availability of faster and more ubiquitous broadband networks and C-PaaS providers are hastening industry development.
 

During the Covid-19 pandemic, there was an increase in demand for cloud-based tools and services for meeting short-term business goals, which led to the growth of the C-PaaS market. Moreover, significant spending on cloud services by major industries, as well as increased customer engagement in the digital world, resulted in the pandemic having a positive impact on the business sphere.
 

Based on end-user, worldwide C-PaaS (Platform as a Service) industry is categorized into BFSI, IT & telecom, healthcare, education services, retail & commerce, and others. In terms of type, the industry is divided into video, data, and voice. 
 

Concerning enterprise size, the market is classified into large enterprises, and small & medium enterprises (SMEs). From a regional standpoint, the industry trends are studies across North America, LAMEA (Latin America and Middle East & Africa), Asia Pacific, and Europe. 
 

The competitive landscape of global C-PaaS (Platform as a Service) market is defined by companies such as MessageBird, Inc., Bandwidth, Inc., Agora, Inc., 8x8, Inc., Vonage Holdings Corp., Zoom Video Communications, Inc., RingCentral, Inc., Sinch, Soprano Design Pty Ltd., Slack Technologies LLC, and Twilio among others.