Research Summary
A cloud-based PBX, also known as hosted PBX or virtual PBX, is a modern phone system that operates entirely in the cloud. Unlike traditional PBX systems that require physical hardware and on-premises maintenance, a cloud-based PBX relies on internet connectivity to deliver telephony services. The phone system is hosted and managed by a third-party cloud service provider, which means businesses do not need to invest in expensive equipment or worry about system updates and maintenance. Cloud-based PBX offers a range of advanced features, such as virtual extensions, voicemail-to-email, call forwarding, auto-attendant, and conferencing capabilities, making it a versatile and cost-effective solution for businesses of all sizes. It also provides the flexibility for remote and mobile workers to connect seamlessly, improving collaboration and productivity. Additionally, cloud-based PBX offers scalability, allowing businesses to easily add or remove phone lines and features as their needs change. Overall, it is a modern and efficient communication solution that empowers businesses to enhance their communication capabilities while reducing the burden of traditional phone system management.
According to DIResearch's in-depth investigation and research, the global Cloud-based PBX market size will reach XX US$ Million in 2024, and is expected to reach XX US$ Million in 2030, with a CAGR of XX% (2025-2030). Among them, the China market has changed rapidly in the past few years. The market size in 2024 will be XX US$ Million, accounting for approximately XX% of the world. It is expected to reach XX US$ Million in 2030, and the global share will reach XX%.
The major global manufacturers of Cloud-based PBX include Microsoft, Cisco, Mitel Networks, RingCentral, Verizon, MegaPath, Nextiva, 3CX, Estech Systems, Sangoma, 8x8, Panasonic, NetFortris, TPX Communications etc. The global players competition landscape in this report is divided into three tiers. The first tiers is the global leading enterprise, which occupies a major market share, is in a leading position in the industry, has strong competitiveness and influence, and has a large revenue scale; the second tiers has a certain share and popularity in the market, actively follows the industry leaders in product, service or technological innovation, and has a medium revenue scale; the third tiers has a smaller share in the market, has a lower brand awareness, mainly focuses on the local market, and has a relatively small revenue scale.
This report studies the market size, price trends and future development prospects of Cloud-based PBX. Focus on analysing the market share, product portfolio, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global Cloud-based PBX market. The report data covers historical data from 2019 to 2023, base year in 2024 and forecast data from 2025 to 2030.
The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the Cloud-based PBX market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of Cloud-based PBX industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.
The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.
Global Key Manufacturers of Cloud-based PBX Include:
Microsoft
Cisco
Mitel Networks
RingCentral
Verizon
MegaPath
Nextiva
3CX
Estech Systems
Sangoma
8x8
Panasonic
NetFortris
TPX Communications
Cloud-based PBX Product Segment Include:
Unlimited Cloud PBX
Metered Cloud PBX
Cloud-based PBX Product Application Include:
SMEs
Large Enterprises
Chapter Scope
Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends
Chapter 2: Global Cloud-based PBX Industry PESTEL Analysis
Chapter 3: Global Cloud-based PBX Industry Porter's Five Forces Analysis
Chapter 4: Global Cloud-based PBX Major Regional Market Size and Forecast Analysis
Chapter 5: Global Cloud-based PBX Market Size and Forecast by Type and Application Analysis
Chapter 6: North America Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 7: Europe Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 8: China Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 9: APAC (Excl. China) Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 10: Latin America Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 11: Middle East and Africa Cloud-based PBX Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)
Chapter 12: Global Cloud-based PBX Competitive Analysis of Key Manufacturers (Revenue, Market Share, Regional Distribution and Industry Concentration)
Chapter 13: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)
Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers
Chapter 15: Research Findings and Conclusion
Chapter 16: Methodology and Data Sources
Table of Contents 1 Cloud-based PBX Market Overview 1.1 Product Definition and Statistical Scope 1.2 Cloud-based PBX Product by Type 1.2.1 Global Cloud-based PBX Market Size by Type, 2023 VS 2024 VS 2030 1.2.2 Unlimited Cloud PBX 1.2.3 Metered Cloud PBX 1.3 Cloud-based PBX Product by Application 1.3.1 Global Cloud-based PBX Market Size by Application, 2023 VS 2024 VS 2030 1.3.2 SMEs 1.3.3 Large Enterprises 1.4 Global Cloud-based PBX Market Revenue Analysis (2019-2030) 1.5 Cloud-based PBX Market Development Status and Trends 1.5.1 Cloud-based PBX Industry Development Status Analysis 1.5.2 Cloud-based PBX Industry Development Trends Analysis 2 Cloud-based PBX Market PESTEL Analysis 2.1 Political Factors Analysis 2.2 Economic Factors Analysis 2.3 Social Factors Analysis 2.4 Technological Factors Analysis 2.5 Environmental Factors Analysis 2.6 Legal Factors Analysis 3 Cloud-based PBX Market Porter's Five Forces Analysis 3.1 Competitive Rivalry 3.2 Threat of New Entrants 3.3 Bargaining Power of Suppliers 3.4 Bargaining Power of Buyers 3.5 Threat of Substitutes 4 Global Cloud-based PBX Market Analysis by Regions 4.1 Cloud-based PBX Overall Market: 2023 VS 2024 VS 2030 4.2 Global Cloud-based PBX Revenue and Forecast Analysis (2019-2030) 4.2.1 Global Cloud-based PBX Revenue and Market Share by Region (2019-2024) 4.2.2 Global Cloud-based PBX Revenue Forecast by Region (2025-2030) 5 Global Cloud-based PBX Market Size by Type and Application 5.1 Global Cloud-based PBX Market Size by Type 5.2 Global Cloud-based PBX Market Size by Application 6 North America 6.1 North America Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030) 6.2 North America Key Manufacturers Analysis 6.3 North America Cloud-based PBX Market Size by Type 6.4 North America Cloud-based PBX Market Size by Application 6.5 North America Cloud-based PBX Market Size by Country 6.5.1 US 6.5.2 Canada 7 Europe 7.1 Europe Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030) 7.2 Europe Key Manufacturers Analysis 7.3 Europe Cloud-based PBX Market Size by Type 7.4 Europe Cloud-based PBX Market Size by Application 7.5 Europe Cloud-based PBX Market Size by Country 7.5.1 Germany 7.5.2 France 7.5.3 United Kingdom 7.5.4 Italy 7.5.5 Spain 7.5.6 Benelux 8 China 8.1 China Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030) 8.2 China Key Manufacturers Analysis 8.3 China Cloud-based PBX Market Size by Type 8.4 China Cloud-based PBX Market Size by Application 9 APAC (excl. China) 9.1 APAC (excl. China) Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030) 9.2 APAC (excl. China) Key Manufacturers Analysis 9.3 APAC (excl. China) Cloud-based PBX Market Size by Type 9.4 APAC (excl. China) Cloud-based PBX Market Size by Application 9.5 APAC (excl. China) Cloud-based PBX Market Size by Country 9.5.1 Japan 9.5.2 South Korea 9.5.3 India 9.5.4 Australia 9.5.5 Indonesia 9.5.6 Vietnam 9.5.7 Malaysia 9.5.8 Thailand 10 Latin America 10.1 Latin America Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030) 10.2 Latin America Key Manufacturers Analysis 10.3 Latin America Cloud-based PBX Market Size by Type 10.4 Latin America Cloud-based PBX Market Size by Application 10.5 Latin America Cloud-based PBX Market Size by Country 10.5.1 Mecixo 10.5.2 Brazil 11 Middle East & Africa 11.1 Middle East & Africa Cloud-based PBX Market Size and Growth Rate Analysis (2019-2030) 11.2 Middle East & Africa Key Manufacturers Analysis 11.3 Middle East & Africa Cloud-based PBX Market Size by Type 11.4 Middle East & Africa Cloud-based PBX Market Size by Application 11.5 Middle East & Africa Cloud-based PBX Market Size by Country 11.5.1 Saudi Arabia 11.5.2 South Africa 12 Market Competition by Manufacturers 12.1 Global Cloud-based PBX Market Revenue by Key Manufacturers (2020-2024) 12.2 Cloud-based PBX Competitive Landscape Analysis and Market Dynamic 12.2.1 Cloud-based PBX Competitive Landscape Analysis 12.2.2 Global Key Manufacturers Headquarter and Key Area Sales 12.2.3 Market Dynamic 13 Key Companies Analysis 13.1 Microsoft 13.1.1 Microsoft Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.1.2 Microsoft Cloud-based PBX Product Portfolio 13.1.3 Microsoft Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.2 Cisco 13.2.1 Cisco Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.2.2 Cisco Cloud-based PBX Product Portfolio 13.2.3 Cisco Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.3 Mitel Networks 13.3.1 Mitel Networks Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.3.2 Mitel Networks Cloud-based PBX Product Portfolio 13.3.3 Mitel Networks Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.4 RingCentral 13.4.1 RingCentral Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.4.2 RingCentral Cloud-based PBX Product Portfolio 13.4.3 RingCentral Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.5 Verizon 13.5.1 Verizon Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.5.2 Verizon Cloud-based PBX Product Portfolio 13.5.3 Verizon Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.6 MegaPath 13.6.1 MegaPath Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.6.2 MegaPath Cloud-based PBX Product Portfolio 13.6.3 MegaPath Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.7 Nextiva 13.7.1 Nextiva Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.7.2 Nextiva Cloud-based PBX Product Portfolio 13.7.3 Nextiva Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.8 3CX 13.8.1 3CX Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.8.2 3CX Cloud-based PBX Product Portfolio 13.8.3 3CX Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.9 Estech Systems 13.9.1 Estech Systems Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.9.2 Estech Systems Cloud-based PBX Product Portfolio 13.9.3 Estech Systems Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.10 Sangoma 13.10.1 Sangoma Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.10.2 Sangoma Cloud-based PBX Product Portfolio 13.10.3 Sangoma Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.11 8x8 13.11.1 8x8 Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.11.2 8x8 Cloud-based PBX Product Portfolio 13.11.3 8x8 Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.12 Panasonic 13.12.1 Panasonic Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.12.2 Panasonic Cloud-based PBX Product Portfolio 13.12.3 Panasonic Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.13 NetFortris 13.13.1 NetFortris Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.13.2 NetFortris Cloud-based PBX Product Portfolio 13.13.3 NetFortris Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 13.14 TPX Communications 13.14.1 TPX Communications Basic Company Profile (Employees, Areas Service, Competitors and Contact Information) 13.14.2 TPX Communications Cloud-based PBX Product Portfolio 13.14.3 TPX Communications Cloud-based PBX Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024) 14 Industry Chain Analysis 14.1 Cloud-based PBX Industry Chain Analysis 14.2 Cloud-based PBX Industry Raw Material and Suppliers Analysis 14.2.1 Upstream Key Raw Material Supply Analysis 14.2.2 Raw Material Suppliers and Contact Information 14.3 Cloud-based PBX Typical Downstream Customers 14.4 Cloud-based PBX Sales Channel Analysis 15 Research Findings and Conclusion 16 Methodology and Data Source 16.1 Methodology/Research Approach 16.2 Research Scope 16.3 Benchmarks and Assumptions 16.4 Date Source 16.4.1 Primary Sources 16.4.2 Secondary Sources 16.5 Data Cross Validation 16.6 Disclaimer
Publisher: DIResearch
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