Global Conversational AI Platforms Competitive Landscape Professional Research Report 2024

Research Summary

Conversational AI platforms are advanced software solutions that leverage artificial intelligence and natural language processing technologies to enable human-like interactions between machines and users. These platforms can understand and interpret spoken or written language, allowing users to interact with applications, chatbots, virtual assistants, or other systems through natural conversation. Conversational AI platforms are designed to understand context, respond intelligently to queries, and learn from interactions to continuously improve their performance. They find applications in various industries, including customer support, sales, healthcare, and more, where they enhance user experiences, automate tasks, and provide personalized and efficient services. These platforms play a vital role in transforming the way businesses and users engage with technology, making interactions more intuitive, efficient, and human-like.

According to DIResearch's in-depth investigation and research, the global Conversational AI Platforms market size will reach XX US$ Million in 2024, and is expected to reach XX US$ Million in 2030, with a CAGR of XX% (2025-2030). Among them, the China market has changed rapidly in the past few years. The market size in 2024 will be XX US$ Million, accounting for approximately XX% of the world. It is expected to reach XX US$ Million in 2030, and the global share will reach XX%.

The major global manufacturers of Conversational AI Platforms include Acobot, ExecVision, FunnelDash, Gong.io, Activechat, LivePerson, Marchex, LiveChat, Brazen, Continually, SmatSocial, Kommunicate, Solvemate, Hellomybot, Bold360, Chatfuel, Smith.ai, Conversica, Locobuzz Solutions, Recast.AI, Dialogflow, ApexChat, BotXO, SoundHound, OneReach.ai, Synthetix etc. The global players competition landscape in this report is divided into three tiers. The first tiers is the global leading enterprise, which occupies a major market share, is in a leading position in the industry, has strong competitiveness and influence, and has a large revenue scale; the second tiers has a certain share and popularity in the market, actively follows the industry leaders in product, service or technological innovation, and has a medium revenue scale; the third tiers has a smaller share in the market, has a lower brand awareness, mainly focuses on the local market, and has a relatively small revenue scale.

This report studies the market size, price trends and future development prospects of Conversational AI Platforms. Focus on analysing the market share, product portfolio, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global Conversational AI Platforms market. The report data covers historical data from 2019 to 2023, base year in 2024 and forecast data from 2025 to 2030.

The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the Conversational AI Platforms market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of Conversational AI Platforms industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.

The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.

Global Key Manufacturers of Conversational AI Platforms Include:

Acobot

ExecVision

FunnelDash

Gong.io

Activechat

LivePerson

Marchex

LiveChat

Brazen

Continually

SmatSocial

Kommunicate

Solvemate

Hellomybot

Bold360

Chatfuel

Smith.ai

Conversica

Locobuzz Solutions

Recast.AI

Dialogflow

ApexChat

BotXO

SoundHound

OneReach.ai

Synthetix

Conversational AI Platforms Product Segment Include:

Web Conversational AI Platform

App Conversational AI Platform

Conversational AI Platforms Product Application Include:

Large Enterprises

SMEs

Chapter Scope

Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends

Chapter 2: Global Conversational AI Platforms Industry PESTEL Analysis

Chapter 3: Global Conversational AI Platforms Industry Porter's Five Forces Analysis

Chapter 4: Global Conversational AI Platforms Major Regional Market Size and Forecast Analysis

Chapter 5: Global Conversational AI Platforms Market Size and Forecast by Type and Application Analysis

Chapter 6: North America Conversational AI Platforms Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 7: Europe Conversational AI Platforms Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 8: China Conversational AI Platforms Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 9: APAC (Excl. China) Conversational AI Platforms Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 10: Latin America Conversational AI Platforms Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 11: Middle East and Africa Conversational AI Platforms Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 12: Global Conversational AI Platforms Competitive Analysis of Key Manufacturers (Revenue, Market Share, Regional Distribution and Industry Concentration)

Chapter 13: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)

Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers

Chapter 15: Research Findings and Conclusion

Chapter 16: Methodology and Data Sources

Table of Contents

1 Conversational AI Platforms Market Overview

1.1 Product Definition and Statistical Scope

1.2 Conversational AI Platforms Product by Type

1.2.1 Global Conversational AI Platforms Market Size by Type, 2023 VS 2024 VS 2030

1.2.2 Web Conversational AI Platform

1.2.3 App Conversational AI Platform

1.3 Conversational AI Platforms Product by Application

1.3.1 Global Conversational AI Platforms Market Size by Application, 2023 VS 2024 VS 2030

1.3.2 Large Enterprises

1.3.3 SMEs

1.4 Global Conversational AI Platforms Market Revenue Analysis (2019-2030)

1.5 Conversational AI Platforms Market Development Status and Trends

1.5.1 Conversational AI Platforms Industry Development Status Analysis

1.5.2 Conversational AI Platforms Industry Development Trends Analysis

2 Conversational AI Platforms Market PESTEL Analysis

2.1 Political Factors Analysis

2.2 Economic Factors Analysis

2.3 Social Factors Analysis

2.4 Technological Factors Analysis

2.5 Environmental Factors Analysis

2.6 Legal Factors Analysis

3 Conversational AI Platforms Market Porter's Five Forces Analysis

3.1 Competitive Rivalry

3.2 Threat of New Entrants

3.3 Bargaining Power of Suppliers

3.4 Bargaining Power of Buyers

3.5 Threat of Substitutes

4 Global Conversational AI Platforms Market Analysis by Regions

4.1 Conversational AI Platforms Overall Market: 2023 VS 2024 VS 2030

4.2 Global Conversational AI Platforms Revenue and Forecast Analysis (2019-2030)

4.2.1 Global Conversational AI Platforms Revenue and Market Share by Region (2019-2024)

4.2.2 Global Conversational AI Platforms Revenue Forecast by Region (2025-2030)

5 Global Conversational AI Platforms Market Size by Type and Application

5.1 Global Conversational AI Platforms Market Size by Type

5.2 Global Conversational AI Platforms Market Size by Application

6 North America

6.1 North America Conversational AI Platforms Market Size and Growth Rate Analysis (2019-2030)

6.2 North America Key Manufacturers Analysis

6.3 North America Conversational AI Platforms Market Size by Type

6.4 North America Conversational AI Platforms Market Size by Application

6.5 North America Conversational AI Platforms Market Size by Country

6.5.1 US

6.5.2 Canada

7 Europe

7.1 Europe Conversational AI Platforms Market Size and Growth Rate Analysis (2019-2030)

7.2 Europe Key Manufacturers Analysis

7.3 Europe Conversational AI Platforms Market Size by Type

7.4 Europe Conversational AI Platforms Market Size by Application

7.5 Europe Conversational AI Platforms Market Size by Country

7.5.1 Germany

7.5.2 France

7.5.3 United Kingdom

7.5.4 Italy

7.5.5 Spain

7.5.6 Benelux

8 China

8.1 China Conversational AI Platforms Market Size and Growth Rate Analysis (2019-2030)

8.2 China Key Manufacturers Analysis

8.3 China Conversational AI Platforms Market Size by Type

8.4 China Conversational AI Platforms Market Size by Application

9 APAC (excl. China)

9.1 APAC (excl. China) Conversational AI Platforms Market Size and Growth Rate Analysis (2019-2030)

9.2 APAC (excl. China) Key Manufacturers Analysis

9.3 APAC (excl. China) Conversational AI Platforms Market Size by Type

9.4 APAC (excl. China) Conversational AI Platforms Market Size by Application

9.5 APAC (excl. China) Conversational AI Platforms Market Size by Country

9.5.1 Japan

9.5.2 South Korea

9.5.3 India

9.5.4 Australia

9.5.5 Indonesia

9.5.6 Vietnam

9.5.7 Malaysia

9.5.8 Thailand

10 Latin America

10.1 Latin America Conversational AI Platforms Market Size and Growth Rate Analysis (2019-2030)

10.2 Latin America Key Manufacturers Analysis

10.3 Latin America Conversational AI Platforms Market Size by Type

10.4 Latin America Conversational AI Platforms Market Size by Application

10.5 Latin America Conversational AI Platforms Market Size by Country

10.5.1 Mecixo

10.5.2 Brazil

11 Middle East & Africa

11.1 Middle East & Africa Conversational AI Platforms Market Size and Growth Rate Analysis (2019-2030)

11.2 Middle East & Africa Key Manufacturers Analysis

11.3 Middle East & Africa Conversational AI Platforms Market Size by Type

11.4 Middle East & Africa Conversational AI Platforms Market Size by Application

11.5 Middle East & Africa Conversational AI Platforms Market Size by Country

11.5.1 Saudi Arabia

11.5.2 South Africa

12 Market Competition by Manufacturers

12.1 Global Conversational AI Platforms Market Revenue by Key Manufacturers (2020-2024)

12.2 Conversational AI Platforms Competitive Landscape Analysis and Market Dynamic

12.2.1 Conversational AI Platforms Competitive Landscape Analysis

12.2.2 Global Key Manufacturers Headquarter and Key Area Sales

12.2.3 Market Dynamic

13 Key Companies Analysis

13.1 Acobot

13.1.1 Acobot Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.1.2 Acobot Conversational AI Platforms Product Portfolio

13.1.3 Acobot Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.2 ExecVision

13.2.1 ExecVision Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.2.2 ExecVision Conversational AI Platforms Product Portfolio

13.2.3 ExecVision Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.3 FunnelDash

13.3.1 FunnelDash Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.3.2 FunnelDash Conversational AI Platforms Product Portfolio

13.3.3 FunnelDash Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.4 Gong.io

13.4.1 Gong.io Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.4.2 Gong.io Conversational AI Platforms Product Portfolio

13.4.3 Gong.io Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.5 Activechat

13.5.1 Activechat Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.5.2 Activechat Conversational AI Platforms Product Portfolio

13.5.3 Activechat Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.6 LivePerson

13.6.1 LivePerson Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.6.2 LivePerson Conversational AI Platforms Product Portfolio

13.6.3 LivePerson Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.7 Marchex

13.7.1 Marchex Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.7.2 Marchex Conversational AI Platforms Product Portfolio

13.7.3 Marchex Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.8 LiveChat

13.8.1 LiveChat Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.8.2 LiveChat Conversational AI Platforms Product Portfolio

13.8.3 LiveChat Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.9 Brazen

13.9.1 Brazen Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.9.2 Brazen Conversational AI Platforms Product Portfolio

13.9.3 Brazen Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.10 Continually

13.10.1 Continually Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.10.2 Continually Conversational AI Platforms Product Portfolio

13.10.3 Continually Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.11 SmatSocial

13.11.1 SmatSocial Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.11.2 SmatSocial Conversational AI Platforms Product Portfolio

13.11.3 SmatSocial Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.12 Kommunicate

13.12.1 Kommunicate Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.12.2 Kommunicate Conversational AI Platforms Product Portfolio

13.12.3 Kommunicate Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.13 Solvemate

13.13.1 Solvemate Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.13.2 Solvemate Conversational AI Platforms Product Portfolio

13.13.3 Solvemate Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.14 Hellomybot

13.14.1 Hellomybot Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.14.2 Hellomybot Conversational AI Platforms Product Portfolio

13.14.3 Hellomybot Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.15 Bold360

13.15.1 Bold360 Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.15.2 Bold360 Conversational AI Platforms Product Portfolio

13.15.3 Bold360 Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.16 Chatfuel

13.16.1 Chatfuel Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.16.2 Chatfuel Conversational AI Platforms Product Portfolio

13.16.3 Chatfuel Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.17 Smith.ai

13.17.1 Smith.ai Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.17.2 Smith.ai Conversational AI Platforms Product Portfolio

13.17.3 Smith.ai Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.18 Conversica

13.18.1 Conversica Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.18.2 Conversica Conversational AI Platforms Product Portfolio

13.18.3 Conversica Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.19 Locobuzz Solutions

13.19.1 Locobuzz Solutions Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.19.2 Locobuzz Solutions Conversational AI Platforms Product Portfolio

13.19.3 Locobuzz Solutions Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.20 Recast.AI

13.20.1 Recast.AI Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.20.2 Recast.AI Conversational AI Platforms Product Portfolio

13.20.3 Recast.AI Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.21 Dialogflow

13.21.1 Dialogflow Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.21.2 Dialogflow Conversational AI Platforms Product Portfolio

13.21.3 Dialogflow Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.22 ApexChat

13.22.1 ApexChat Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.22.2 ApexChat Conversational AI Platforms Product Portfolio

13.22.3 ApexChat Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.23 BotXO

13.23.1 BotXO Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.23.2 BotXO Conversational AI Platforms Product Portfolio

13.23.3 BotXO Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.24 SoundHound

13.24.1 SoundHound Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.24.2 SoundHound Conversational AI Platforms Product Portfolio

13.24.3 SoundHound Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.25 OneReach.ai

13.25.1 OneReach.ai Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.25.2 OneReach.ai Conversational AI Platforms Product Portfolio

13.25.3 OneReach.ai Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.26 Synthetix

13.26.1 Synthetix Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.26.2 Synthetix Conversational AI Platforms Product Portfolio

13.26.3 Synthetix Conversational AI Platforms Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

14 Industry Chain Analysis

14.1 Conversational AI Platforms Industry Chain Analysis

14.2 Conversational AI Platforms Industry Raw Material and Suppliers Analysis

14.2.1 Upstream Key Raw Material Supply Analysis

14.2.2 Raw Material Suppliers and Contact Information

14.3 Conversational AI Platforms Typical Downstream Customers

14.4 Conversational AI Platforms Sales Channel Analysis

15 Research Findings and Conclusion

16 Methodology and Data Source

16.1 Methodology/Research Approach

16.2 Research Scope

16.3 Benchmarks and Assumptions

16.4 Date Source

16.4.1 Primary Sources

16.4.2 Secondary Sources

16.5 Data Cross Validation

16.6 Disclaimer

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