Global ITOM (IT Operations Management) Competitive Landscape Professional Research Report 2024

Research Summary

ITOM (IT Operations Management) refers to the set of practices, processes, and tools used by IT professionals to manage and optimize the performance, availability, and reliability of an organization's IT infrastructure and services. ITOM encompasses a wide range of activities, including monitoring and managing networks, servers, databases, applications, and other IT components. The primary goal of ITOM is to ensure the seamless functioning of IT services, minimize downtime, and proactively address potential issues before they impact business operations. ITOM involves the use of various technologies such as automation, analytics, and artificial intelligence to streamline operations, enhance efficiency, and provide insights into the health and performance of IT systems. Effective ITOM is essential for organizations to meet service-level agreements, maintain a secure and stable IT environment, and align IT operations with overall business objectives.

According to DIResearch's in-depth investigation and research, the global ITOM (IT Operations Management) market size will reach US$ Million in 2024, and is expected to reach US$ Million in 2030, with a CAGR of % (2025-2030). Among them, the China market has changed rapidly in the past few years. The market size in 2024 will be US$ Million, accounting for approximately % of the world. It is expected to reach US$ Million in 2030, and the global share will reach %.

The major global manufacturers of ITOM (IT Operations Management) include ServiceNow, Trianz, Micro Focus, Happiest Minds, BMC Software, NIIT Technologies, BruckEdwards, Al Maliky, IBM, Broadcom, Pink Elephant, Linium, Cask, OpsRamp, Splunk, PwC, NTT Communications, Melillo, Qatar Computer Services, ArnettGroup etc. The global players competition landscape in this report is divided into three tiers. The first tiers is the global leading enterprise, which occupies a major market share, is in a leading position in the industry, has strong competitiveness and influence, and has a large revenue scale; the second tiers has a certain share and popularity in the market, actively follows the industry leaders in product, service or technological innovation, and has a medium revenue scale; the third tiers has a smaller share in the market, has a lower brand awareness, mainly focuses on the local market, and has a relatively small revenue scale.

This report studies the market size, price trends and future development prospects of ITOM (IT Operations Management). Focus on analysing the market share, product portfolio, revenue and gross profit margin of global major manufacturers, as well as the market status and trends of different product types and applications in the global ITOM (IT Operations Management) market. The report data covers historical data from 2019 to 2023, base year in 2024 and forecast data from 2025 to 2030.

The regions and countries in the report include North America, Europe, China, APAC (excl. China), Latin America and Middle East and Africa, covering the ITOM (IT Operations Management) market conditions and future development trends of key regions and countries, combined with industry-related policies and the latest technological developments, analyze the development characteristics of ITOM (IT Operations Management) industries in various regions and countries, help companies understand the development characteristics of each region, help companies formulate business strategies, and achieve the ultimate goal of the company's global development strategy.

The data sources of this report mainly include the National Bureau of Statistics, customs databases, industry associations, corporate financial reports, third-party databases, etc. Among them, macroeconomic data mainly comes from the National Bureau of Statistics, International Economic Research Organization; industry statistical data mainly come from industry associations; company data mainly comes from interviews, public information collection, third-party reliable databases, and price data mainly comes from various markets monitoring database.

Global Key Manufacturers of ITOM (IT Operations Management) Include:

ServiceNow

Trianz

Micro Focus

Happiest Minds

BMC Software

NIIT Technologies

BruckEdwards

Al Maliky

IBM

Broadcom

Pink Elephant

Linium

Cask

OpsRamp

Splunk

PwC

NTT Communications

Melillo

Qatar Computer Services

ArnettGroup

ITOM (IT Operations Management) Product Segment Include:

Service Mapping

Event Management

Cloud Management

ITOM (IT Operations Management) Product Application Include:

Large Enterprises

Small and Medium-sized Enterprises (SMEs)

Chapter Scope

Chapter 1: Product Research Range, Product Types and Applications, Market Overview, Market Situation and Trends

Chapter 2: Global ITOM (IT Operations Management) Industry PESTEL Analysis

Chapter 3: Global ITOM (IT Operations Management) Industry Porter's Five Forces Analysis

Chapter 4: Global ITOM (IT Operations Management) Major Regional Market Size and Forecast Analysis

Chapter 5: Global ITOM (IT Operations Management) Market Size and Forecast by Type and Application Analysis

Chapter 6: North America ITOM (IT Operations Management) Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 7: Europe ITOM (IT Operations Management) Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 8: China ITOM (IT Operations Management) Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 9: APAC (Excl. China) ITOM (IT Operations Management) Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 10: Latin America ITOM (IT Operations Management) Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 11: Middle East and Africa ITOM (IT Operations Management) Competitive Analysis (Market Size, Key Players and Market Share, Product Type and Application Segment Analysis, Countries Analysis)

Chapter 12: Global ITOM (IT Operations Management) Competitive Analysis of Key Manufacturers (Revenue, Market Share, Regional Distribution and Industry Concentration)

Chapter 13: Key Company Profiles (Product Portfolio, Revenue and Gross Margin)

Chapter 14: Industrial Chain Analysis, Include Raw Material Suppliers, Distributors and Customers

Chapter 15: Research Findings and Conclusion

Chapter 16: Methodology and Data Sources

Table of Contents

1 ITOM (IT Operations Management) Market Overview

1.1 Product Definition and Statistical Scope

1.2 ITOM (IT Operations Management) Product by Type

1.2.1 Global ITOM (IT Operations Management) Market Size by Type, 2023 VS 2024 VS 2030

1.2.2 Service Mapping

1.2.3 Event Management

1.2.4 Cloud Management

1.3 ITOM (IT Operations Management) Product by Application

1.3.1 Global ITOM (IT Operations Management) Market Size by Application, 2023 VS 2024 VS 2030

1.3.2 Large Enterprises

1.3.3 Small and Medium-sized Enterprises (SMEs)

1.4 Global ITOM (IT Operations Management) Market Revenue Analysis (2019-2030)

1.5 ITOM (IT Operations Management) Market Development Status and Trends

1.5.1 ITOM (IT Operations Management) Industry Development Status Analysis

1.5.2 ITOM (IT Operations Management) Industry Development Trends Analysis

2 ITOM (IT Operations Management) Market PESTEL Analysis

2.1 Political Factors Analysis

2.2 Economic Factors Analysis

2.3 Social Factors Analysis

2.4 Technological Factors Analysis

2.5 Environmental Factors Analysis

2.6 Legal Factors Analysis

3 ITOM (IT Operations Management) Market Porter's Five Forces Analysis

3.1 Competitive Rivalry

3.2 Threat of New Entrants

3.3 Bargaining Power of Suppliers

3.4 Bargaining Power of Buyers

3.5 Threat of Substitutes

4 Global ITOM (IT Operations Management) Market Analysis by Regions

4.1 ITOM (IT Operations Management) Overall Market: 2023 VS 2024 VS 2030

4.2 Global ITOM (IT Operations Management) Revenue and Forecast Analysis (2019-2030)

4.2.1 Global ITOM (IT Operations Management) Revenue and Market Share by Region (2019-2024)

4.2.2 Global ITOM (IT Operations Management) Revenue Forecast by Region (2025-2030)

5 Global ITOM (IT Operations Management) Market Size by Type and Application

5.1 Global ITOM (IT Operations Management) Market Size by Type

5.2 Global ITOM (IT Operations Management) Market Size by Application

6 North America

6.1 North America ITOM (IT Operations Management) Market Size and Growth Rate Analysis (2019-2030)

6.2 North America Key Manufacturers Analysis

6.3 North America ITOM (IT Operations Management) Market Size by Type

6.4 North America ITOM (IT Operations Management) Market Size by Application

6.5 North America ITOM (IT Operations Management) Market Size by Country

6.5.1 US

6.5.2 Canada

7 Europe

7.1 Europe ITOM (IT Operations Management) Market Size and Growth Rate Analysis (2019-2030)

7.2 Europe Key Manufacturers Analysis

7.3 Europe ITOM (IT Operations Management) Market Size by Type

7.4 Europe ITOM (IT Operations Management) Market Size by Application

7.5 Europe ITOM (IT Operations Management) Market Size by Country

7.5.1 Germany

7.5.2 France

7.5.3 United Kingdom

7.5.4 Italy

7.5.5 Spain

7.5.6 Benelux

8 China

8.1 China ITOM (IT Operations Management) Market Size and Growth Rate Analysis (2019-2030)

8.2 China Key Manufacturers Analysis

8.3 China ITOM (IT Operations Management) Market Size by Type

8.4 China ITOM (IT Operations Management) Market Size by Application

9 APAC (excl. China)

9.1 APAC (excl. China) ITOM (IT Operations Management) Market Size and Growth Rate Analysis (2019-2030)

9.2 APAC (excl. China) Key Manufacturers Analysis

9.3 APAC (excl. China) ITOM (IT Operations Management) Market Size by Type

9.4 APAC (excl. China) ITOM (IT Operations Management) Market Size by Application

9.5 APAC (excl. China) ITOM (IT Operations Management) Market Size by Country

9.5.1 Japan

9.5.2 South Korea

9.5.3 India

9.5.4 Australia

9.5.5 Indonesia

9.5.6 Vietnam

9.5.7 Malaysia

9.5.8 Thailand

10 Latin America

10.1 Latin America ITOM (IT Operations Management) Market Size and Growth Rate Analysis (2019-2030)

10.2 Latin America Key Manufacturers Analysis

10.3 Latin America ITOM (IT Operations Management) Market Size by Type

10.4 Latin America ITOM (IT Operations Management) Market Size by Application

10.5 Latin America ITOM (IT Operations Management) Market Size by Country

10.5.1 Mecixo

10.5.2 Brazil

11 Middle East & Africa

11.1 Middle East & Africa ITOM (IT Operations Management) Market Size and Growth Rate Analysis (2019-2030)

11.2 Middle East & Africa Key Manufacturers Analysis

11.3 Middle East & Africa ITOM (IT Operations Management) Market Size by Type

11.4 Middle East & Africa ITOM (IT Operations Management) Market Size by Application

11.5 Middle East & Africa ITOM (IT Operations Management) Market Size by Country

11.5.1 Saudi Arabia

11.5.2 South Africa

12 Market Competition by Manufacturers

12.1 Global ITOM (IT Operations Management) Market Revenue by Key Manufacturers (2020-2024)

12.2 ITOM (IT Operations Management) Competitive Landscape Analysis and Market Dynamic

12.2.1 ITOM (IT Operations Management) Competitive Landscape Analysis

12.2.2 Global Key Manufacturers Headquarter and Key Area Sales

12.2.3 Market Dynamic

13 Key Companies Analysis

13.1 ServiceNow

13.1.1 ServiceNow Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.1.2 ServiceNow ITOM (IT Operations Management) Product Portfolio

13.1.3 ServiceNow ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.2 Trianz

13.2.1 Trianz Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.2.2 Trianz ITOM (IT Operations Management) Product Portfolio

13.2.3 Trianz ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.3 Micro Focus

13.3.1 Micro Focus Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.3.2 Micro Focus ITOM (IT Operations Management) Product Portfolio

13.3.3 Micro Focus ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.4 Happiest Minds

13.4.1 Happiest Minds Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.4.2 Happiest Minds ITOM (IT Operations Management) Product Portfolio

13.4.3 Happiest Minds ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.5 BMC Software

13.5.1 BMC Software Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.5.2 BMC Software ITOM (IT Operations Management) Product Portfolio

13.5.3 BMC Software ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.6 NIIT Technologies

13.6.1 NIIT Technologies Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.6.2 NIIT Technologies ITOM (IT Operations Management) Product Portfolio

13.6.3 NIIT Technologies ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.7 BruckEdwards

13.7.1 BruckEdwards Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.7.2 BruckEdwards ITOM (IT Operations Management) Product Portfolio

13.7.3 BruckEdwards ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.8 Al Maliky

13.8.1 Al Maliky Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.8.2 Al Maliky ITOM (IT Operations Management) Product Portfolio

13.8.3 Al Maliky ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.9 IBM

13.9.1 IBM Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.9.2 IBM ITOM (IT Operations Management) Product Portfolio

13.9.3 IBM ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.10 Broadcom

13.10.1 Broadcom Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.10.2 Broadcom ITOM (IT Operations Management) Product Portfolio

13.10.3 Broadcom ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.11 Pink Elephant

13.11.1 Pink Elephant Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.11.2 Pink Elephant ITOM (IT Operations Management) Product Portfolio

13.11.3 Pink Elephant ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.12 Linium

13.12.1 Linium Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.12.2 Linium ITOM (IT Operations Management) Product Portfolio

13.12.3 Linium ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.13 Cask

13.13.1 Cask Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.13.2 Cask ITOM (IT Operations Management) Product Portfolio

13.13.3 Cask ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.14 OpsRamp

13.14.1 OpsRamp Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.14.2 OpsRamp ITOM (IT Operations Management) Product Portfolio

13.14.3 OpsRamp ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.15 Splunk

13.15.1 Splunk Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.15.2 Splunk ITOM (IT Operations Management) Product Portfolio

13.15.3 Splunk ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.16 PwC

13.16.1 PwC Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.16.2 PwC ITOM (IT Operations Management) Product Portfolio

13.16.3 PwC ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.17 NTT Communications

13.17.1 NTT Communications Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.17.2 NTT Communications ITOM (IT Operations Management) Product Portfolio

13.17.3 NTT Communications ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.18 Melillo

13.18.1 Melillo Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.18.2 Melillo ITOM (IT Operations Management) Product Portfolio

13.18.3 Melillo ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.19 Qatar Computer Services

13.19.1 Qatar Computer Services Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.19.2 Qatar Computer Services ITOM (IT Operations Management) Product Portfolio

13.19.3 Qatar Computer Services ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

13.20 ArnettGroup

13.20.1 ArnettGroup Basic Company Profile (Employees, Areas Service, Competitors and Contact Information)

13.20.2 ArnettGroup ITOM (IT Operations Management) Product Portfolio

13.20.3 ArnettGroup ITOM (IT Operations Management) Market Data Analysis (Revenue, Gross Margin and Market Share) (2020-2024)

14 Industry Chain Analysis

14.1 ITOM (IT Operations Management) Industry Chain Analysis

14.2 ITOM (IT Operations Management) Industry Raw Material and Suppliers Analysis

14.2.1 Upstream Key Raw Material Supply Analysis

14.2.2 Raw Material Suppliers and Contact Information

14.3 ITOM (IT Operations Management) Typical Downstream Customers

14.4 ITOM (IT Operations Management) Sales Channel Analysis

15 Research Findings and Conclusion

16 Methodology and Data Source

16.1 Methodology/Research Approach

16.2 Research Scope

16.3 Benchmarks and Assumptions

16.4 Date Source

16.4.1 Primary Sources

16.4.2 Secondary Sources

16.5 Data Cross Validation

16.6 Disclaimer

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