Retail Automation Market Size

The global retail automation market size was valued at $27.01 billion in 2024 and is projected to reach $48.91 billion by 2030, growing at a CAGR of 10.4% during the forecast period.

Retail Automation Market Overview

Retail automation involves the use of technology to streamline and enhance various retail processes, aiming to improve efficiency, reduce costs, and enhance the customer experience. This can encompass a wide range of applications, such as automated checkout systems, inventory management, personalized marketing, and customer service chatbots. By integrating artificial intelligence, machine learning, and robotics, retailers can automate repetitive tasks, gather and analyze data more effectively, and deliver more personalized shopping experiences. This shift allows retail staff to focus on higher-value activities, like customer engagement and strategic planning, ultimately driving better business outcomes and customer satisfaction.

Retail Automation Market Dynamics

• The retail automation market is expected to witness significant growth in the future due to increasing demand for seamless and personalized customer experiences, advancements in AI and machine learning technologies, and the rising need for operational efficiency.

• Additionally, growth of e-commerce and omnichannel retailing and the need for real-time inventory management are the prominent factors driving the growth of the retail automation market.

• However, the high initial implementation, data privacy concerns, and complexity of integrating with existing systems are restraining the market growth.

• On the contrary, the development of more affordable automation solutions and increasing adoption of cloud-based retail management systems are creating opportunities for market growth.

By Product, the Point-of-Sale (POS) Segment is projected to be the Largest Segment in the Retail Automation Market

The point-of-sale (POS) segment emerges as the largest segment in the retail automation market during the forecast period due to the need for faster, more efficient, and error-free transactions. Automated POS systems streamline the checkout process, reducing wait times and improving customer satisfaction. They also enable real-time data collection and analysis, helping retailers better understand purchasing behaviors and manage inventory more effectively. Furthermore, the integration of mobile payment options and self-checkout kiosks caters to the increasing consumer preference for convenience and contactless transactions. Retailers are also motivated by the potential to reduce labor costs and minimize human errors, thereby improving overall operational efficiency and profitability. As technology advances, POS systems are becoming more sophisticated, offering additional features like personalized promotions and loyalty programs, further enhancing the customer experience and driving the demand for automation in this segment.

• For instance in January 2023, Markt POS, a retail solutions provider, unveiled a unified cloud-based POS software tailored for SMEs, grocery stores, and supermarkets. This innovative solution integrates all essential aspects of the grocery business into a single platform, encompassing payments, POS, loyalty programs, e-commerce, and analytics, providing users with a seamless and efficient experience.

By Geography, Asia Pacific Holds the Dominant Position in the Market Revenue

Asia Pacific maintains a commanding lead in market revenue due to the growing middle class that demands more efficient and sophisticated shopping experiences. The region is also witnessing a significant boom in e-commerce, driven by widespread internet penetration and mobile device usage, which necessitates advanced automation solutions for seamless operations. Additionally, the competitive retail landscape in countries like China, Japan, and India compels retailers to adopt automation to enhance efficiency, reduce costs, and stay ahead in the market. Government initiatives promoting digital transformation and smart city projects further support the adoption of retail automation technologies. The technological advancements and innovation hubs in the region also contribute to the development and deployment of cutting-edge automation solutions, making the Asia Pacific a hotspot for retail automation growth.

Key Target Audience:

• Retailers (Large Chains and Small Businesses)

• Technology Providers and Vendors

• Consumers

• System Integrators

• Government and Regulatory Bodies

• Investors and Financial Institutions

• Supply Chain and Logistics Companies

• Data Analytics Firms

List of the Key Players Profiled in the Report Includes: 

• Avery Dennison Corporation 

• Dahua Technology Co., Ltd

• Daifuku Co., Ltd

• Datalogic S.p.A.

• Diebold Nixdorf, Incorporated.

• Hangzhou Hikvision Digital Technology Co., Ltd

• Honeywell International Inc

• KION GROUP AG

• Kuka AG

• NCR VOYIX Corporation 

• NXP Semiconductors

• Zebra Technologies Corporation

Recent Developments:

• In November 2023, Datalogic S.p.A introduced intralogistics solutions that integrate safety technology with barcode reading to enhance supply chain applications and intralogistics for end-users. These solutions support a range of applications, including robotics, palletizing, automated warehousing for crates and pallets, automated guided vehicles, vertical storage carousels, and end-of-line packaging.

• In August 2023, NCR VOYIX Corporation partnered with Autobooks Inc. (US), a cloud-based accounting software provider. This collaboration integrated Autobooks' accounting software with NCR VOYIX's payment processing platform, NCR VOYIX Payments. The integration allows small businesses to accept payments, manage their finances, and track sales seamlessly within a single platform.

Market Segmentation:

The research report includes in-depth coverage of the industry analysis with size, share, and forecast for the below segments:

Market by, Implementation: 

• In-store

• Warehouse

Market by, Product: 

• Automated Guided Vehicles

• Automated Identification Systems

• Automated Storage and Retrieval Systems

• Camera

• Conveyor & Sortation Systems

• Electronic Shelf Label

• Point-of-Sale (POS)

• RFID & Barcode

• Robots

• Warehouse Robotics

• Other Products

Market by, End User:

• Fuel Stations

• Hypermarkets

• Non-food Retail Stores

• Retail Pharmacies

• Single Item Stores

• Specialty Stores

• Supermarkets

• Other End Users

Market by, Geography:

The retail automation market report also analyzes the major geographic regions and countries of the market. The regions and countries covered in the study include:

• North America (The United States, Canada, Mexico), Market Estimates, Forecast & Opportunity Analysis

• Europe (Germany, France, UK, Italy, Spain, Rest of Europe), Market Estimates, Forecast & Opportunity Analysis

• Asia Pacific (China, Japan, India, South Korea, Australia, New Zealand, Rest of Asia Pacific), Market Estimates, Forecast & Opportunity Analysis

• South America (Brazil, Argentina, Chile, Rest of South America), Market Estimates, Forecast & Opportunity Analysis

• Middle East & Africa (UAE, Saudi Arabia, Qatar, Iran, South Africa, Rest of Middle East & Africa), Market Estimates, Forecast & Opportunity Analysis

Scope of the Report:

The report oGlobal Retail Automation Market: Industry Analysis, Opportunities and Forecast up to 2030o by Diligence Insights provides a detailed analysis of the present market and future outlook with market estimates and forecasts for all specified segments, encompassing both global and regional perspectives as outlined within the research framework. The study includes historical market data for the years 2022, 2023 and offers revenue estimations for 2024, and project forecasts spanning from 2025 to 2030. It places significant emphasis on the examination of market trends, key industry participants, supply chain developments, technological advancements, pivotal milestones, and prospective strategies. Comprehensive market assessments are carried out across major geographic regions, including North America, Europe, Asia Pacific, South America, and Middle East & Africa. As such, this report constitutes a valuable resource for current industry stakeholders, newcomers to the field, and potential investors.

The study offers an in-depth market analysis, drawing insights from industry experts across the value chain. A special focus has been made on 25 countries, including the United States, Canada, Mexico, the United Kingdom, Germany, Spain, France, Italy, China, Brazil, Saudi Arabia, and South Africa, among others. The market data has been meticulously collected through extensive primary interviews and comprehensive secondary research. Market size determination is rooted in the revenue generated from sales across all the specified segments and sub-segments as defined within the research scope. The market sizing analysis includes both top-down and bottom-up approaches for data validation and accuracy measures.

The report offers insights into the following aspects:

• Analysis of major market trends, factors driving, restraining, threatening, and providing opportunities for the market.

• Analysis of the market structure by identifying various segments and sub-segments of the market.

• Understand the revenue forecast of the market for North America, Europe, Asia-Pacific, South America, and Middle East & Africa.

• Analysis of opportunities by identification of high-growth segments/revenue pockets in the market.

• Understand major player profiles in the market and analyze their business strategies.

• Understand competitive developments such as joint ventures, alliances, mergers and acquisitions, and new product launches in the market.